Get Answers To Your Questions About Hurricane Spin Mop®
I ordered my Hurricane Spin Mop® and it said shipping will take 3-6 weeks. Why so long?
Shipping MAY take 3-6 weeks. Throughout different times of the year demand is greater than others, so we always state 3-6 weeks. However, we always do our best to plan for those times of the year so we can avoid “back orders.”
Help! I placed an incorrect order. How can I change this?
What you want to do is call this toll free number for customer service: 1-855-235-1850. To find your order they will need your phone number (or email address if you provided it), last name, and zip code. They will absolutely get your order fixed for you. Keep in mind order processing takes a full 24 hours, so they may not have your order in the customer service system until at least 24 hours after you've placed your order.
I ordered Hurricane Spin Mop®, but I haven't been charged yet. When should I expect to be charged?
We process your order within 24 hours, but we do not charge your card for the purchase until the order is shipped to your address.
WHAT ARE THE CONDITIONS OF THE 10-YEAR GUARANTEE?
Hurricane Spin Mop® has an extended 10-Year Guarantee that covers the 10-year lifespan of the product. Should anything happen to your Hurricane Spin Mop® under normal usage simply return the unit and you will receive your money back, less shipping and handling and/or depreciation. Mistreatment, misuse, and intentional abuse of Hurricane Spin Mop® is not covered under the 10-Year Guarantee.
WHAT ARE THE DIMENSIONS OF HURRICANE SPIN MOP®?
Mop head: approximately 11-inches diameter X 2-inches
Bucket: 17.875-inches L X 7.875-inches W X 10.25-inches H
WHAT COLOR HURRICANE SPIN MOP®?
Microfiber mop head is white attached to a blue disk with a silver metal pole. The bucket is blue with white handle and spin basket.
HOW DO I PUT THE MOP HANDLE TOGETHER?
To assemble the handle, connect points A to A and B to B, then screw handle components as tightly as possible until you hear CLICK! You should hear the clink about 5 - 9 times. It may take up to 20 turns to fully tighten the handle.
HOW DO I REMOVE THE MICROFIBER MOP HEAD?
To remove the mop head, step on the threads of the mop head near the disk but be careful not to step on the disk. Push handle away from the body to separate the mop head.
HOW DO I CLEAN THE MOP HEAD?
You can easily clean the mop head by tossing it in the washing machine. DO NOT put in an automatic dryer.
HOW DO I REPLACE THE MOP HEAD?
Reattach the mop head by placing it on the floor and aligning the disk of the mop and the top of the mop head. Press down until the mop head snaps into place.
WHERE CAN I PURCHASE ACCESSORIES?
Hurricane Spin Mop® accessories are available for purchase in our online store.
SEE THE DIFFERENCE!
- Hurricane Spin Mop®
Rotates A Full 360° For Working Around Corners And Baseboards
Removable, Machine-Washable Microfiber Mop Head
Patented Centrifugal Spinning Technology
Your Satisfaction is 100% Guaranteed
Order the Hurricane Spin Mop with the for just two easy payments of $19.99 plus $12.99 shipping and handling, conveniently added to your first payment. We are also including an opportunity to add the *SPECIAL OFFER second Hurricane Spin Mop plus the mop bucket dolly for a *Separate Fee of just $19.99. This special Hurricane Spin Mop offer is not available in stores so the only way to get it is to place your order now!